To what extend are your systems supporting the business ? Are they cost effective ? Do your customers or internal customers use them ? How can you visualize and measure it ?

Do your information systems grasp the specificities of your business ? Do they have the functionalities you need ?

Have your systems costs dramatically increased ? Is information scattered and inconsistent ?

Research & Development has come up with a great innovation. What's next ? How can you take it to the market ? Does R&D have a feel for market needs ?